Diversity

Diversity
The diversity of members within a group can have both positives and negatives.

Negatives: Positives:
 * Miscommunication and misunderstandings typically occur and are more likely to cause frustration and resentment within the group. This typically occurs in heterogenous groups.
 * Group members can think that diversity can hurt the group even when it doesn’t and this itself causes a problem.
 * Complexity of discussion that can assist in numerous perspectives and better relatedness with wider client bases.

“Racial diversity was associated with greater profits and market share” (Kassin et al, 2013).